ATO support
Responding to ATO Correspondence
A calm, organised approach to reviewing and responding to letters, notices or requests for information.
Why this matters
ATO correspondence should be read carefully and acted on promptly. The document may request information, explain a decision, identify a due date or ask you to take a specific next step. Ignoring it can make a manageable matter harder to resolve.
What to organise
Keep the full notice, any reference numbers, relevant lodgements, supporting documents and a record of prior communications together. Note the response date and do not alter original records while trying to understand the issue.
When to seek tailored support
A registered tax professional can help interpret the correspondence and prepare a response based on your evidence. Provide the entire notice rather than a short summary of what you think it says.
From information to a specific brief
If you are ready to discuss your situation, review the ATO professional introduction pathway. It explains the referral pathway and what to prepare.
Want to speak with an independent professional?
Share a clear brief and we may introduce you to an independent accounting professional whose stated experience appears relevant. You decide whether their registration, scope and suitability are right for you.
Request an introduction